Managing conflict
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Question 1 of 4
1. Question
Conflict management styles include:
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Question 2 of 4
2. Question
Fill in the missing words…
This collaborative conflict management style is useful when you need to bring together a variety of … to get the best …; when there have been previous … in the group; or when the situation is too important for a simple … – …
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This style is useful when you need to bring together a variety of to get the best ; when there have been previous in the group; or when the situation is too important for a simple – .
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Question 3 of 4
3. Question
When the cost of conflict is higher than the cost of losing ground; when equal strength opponents are at a standstill; and when there is a deadline looming a useful conflict management style would be
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When the cost of conflict is higher than the cost of losing ground; when equal strength opponents are at a standstill; and when there is a deadline looming a useful conflict management style would be .
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Question 4 of 4
4. Question
True or false:
A win win solution is best achieved using a collaborative style of conflict resolution
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